Reserva Mix Privacy Policy

Last updated: June 22, 2026. Reserva Mix is a FinTech startup developed by Secretaria de Tecnologia Limitada, CNPJ 02.213.918.00063.

1. Data processed

We may process registration data, contact details, addresses, submitted documents, purchases, tickets, events, messages, consents, technical information and security records.

2. Purposes

Data is used to create accounts, operate events and stores, process payments, issue tickets, validate QR Codes, provide support, prevent fraud, meet obligations and improve the service.

3. Sharing

Data may be shared with the responsible organizer and necessary providers, such as hosting, payment, messaging and AI providers, always limited to the purpose of the service.

4. WhatsApp, AI and consent

Messages are isolated by organizer. Promotional outreach and promotional memory should only be activated when there is a legal basis or consent, which may be withdrawn.

5. Security

We apply access controls, activity logging, file validation, credential protection, isolation by organizer and measures against duplication and misuse.

6. Retention

Data is retained for the period necessary for the service, security and legal obligations. Periods may vary according to the nature of the operation.

7. Rights

The data subject may request confirmation, access, correction, information, portability, objection, withdrawal of consent and deletion where legally applicable.

8. Cookies and PWA

Cookies and local storage may maintain the session, language, preferences, security and offline operation of the application.

9. Contact

Privacy requests must be made through the official channels available on the contact page.